Matt Malouf is a passionate , speaker, , and entrepreneur on a mission to help entrepreneurs around the world break the shackles of mediocrity and reach new levels of personal and business success.
Barbara Turley is the Founder & CEO of The Virtual Hub, a company that specializes in recruiting, training, and managing superstar ‘Virtual Assistants’ in the social media, digital marketing, and systems automation space.
Do I need a VA, Project Manager or Operations Manager…or all three? — Part 1
Do I need a VA, Project Manager or Operations Manager…or all three? — Part 1
In this episode, Barbara and Matt take a closer look at what really defines the role of a Virtual Assistant, Project Manager and Operations Manager and when you may need all three roles in your business.
During this episode, we explore all three roles and the importance of business owners taking the time to delineate each role to ensure the lines are not blurred in order to avoid any problems arising.
Some of the areas covered include:
Understanding the skill sets required for each role and ensuring you have the best person for the job
Determining whether your VA can confidently carry out the tasks you require or if you need to bring in a Project Manager and/or Operations Manager to fill the skill gap
Planning for the future and ensuring you bring the right people onboard at the right time, and not when it’s too late
The importance of seeing each member of your team as investment, rather than an expense
Let us know what your key takeout has been from this episode and join the continuing conversation over in the Virtual Success Facebook Group.
This episode is the first part of a 3-episode series.
You can listen to the next parts:
Part 2: Right People, Right Seats, Right Time
Part 3: The Stepping Stone to Hiring an Operations Director with Sarah Noked, OBM
In this episode:
00:45 – Do I need a Virtual Assistant, Project Manager or Operations Manager?
02:49 – What is a Virtual Assistant (VA)?
04:38 – Common VA tasks
04:56 – VAs managing social media content
05:38 – VAs and content management
06:18 – General VA tasks
08:07 – The role of a Project Manager
10:33 – When should I bring in a Project Manager?
12:34 – Confusing the role of a Project Manager with a VA
13:46 – The role of an Operations Manager
17:39 – Part-time or full-time roles?
19:25 – Investment vs expense
20:20 – In our next couple of shows…
21:05 – In summary…
22:45 – Wrapping things up
Resources mentioned in this show:
The Stop Doing List
