In this episode, special guest and co-founder of TrackZEN, Paul Higgins, chats with us about his transition from the corporate world to running his own business and how, along the way, he has amassed a team of virtual specialists to help him achieve immense business success.

Paul, whose passion is helping business owners slash their work hours whilst exploding their profits, shares with us his strategies and tips for getting outsourcing right, the first time.
Some of the areas covered include:

The importance of investing time into recruiting, training and building your systems and processes
The common challenges faced by business owners when dealing with outsourcing countries
Paul’s framework for success with virtual teams
Tips on starting out with a VA

Let us know what your key takeout has been from this episode and join the continuing conversation over in the Virtual Success Facebook Group.

Resources mentioned in this show:

https://www.facebook.com/groups/buildlivegive

In this episode:

01:50 – About Paul Higgins and TrackZEN
06:03 – Tips and strategies for getting outsourcing right
08:19 – Challenges faced when dealing with outsourcing countries
08:56 – Using virtual staff at TrackZEN
10:06 – The 3 key elements to managing a virtual team
11:44 – It’s up to the business owner to get these elements right
13:28 – Managing a large virtual team
15:43 – The challenges of managing a large virtual team
17:14 – Framework for success
21:53 – Paul’s future vision
23:18 – Paul’s top 2 tips on starting out with a VA
24:00 – Wrapping things up