In this episode, we cross to the ‘other side’ and hear from special guest, Ram Sta. Maria, a Success Coach and Virtual Assistant at The Virtual Hub, about some of the challenges of virtual assistants for not achieving success with their clients that he commonly sees happening.

Ram shares his insights into what he believes to be the key problem areas faced by VAs and by recognising and accepting that your VA also has certain needs, this can ultimately lead to a very successful client-VA relationship.

Some of the areas covered are:

The importance of maintaining an open and positive channel of communication between you and your VA
How to make your VA feel empowered
Tips to ensure the feedback you give your VA is constructive, rather than destructive
The need to provide a sound support system to ensure your VA stays on track, and feels connected and part of a ‘team’

Let us know what your key takeout has been from this episode and join the continuing conversation over in the Virtual Success Facebook Group.

In this episode:

02:37- Key problems
03:55 – Maintaining an open channel of communication
04:59 – Positive communication channels
09:50 – Blocked communication channels
12:26 – Cultural challenges
14:10 – Empowering your VA
17:33 – Constructive vs. destructive feedback
21:44 – Having a good support system
24:20 – Celebrating Success
26:30 – Staying connected with your VA
30:20 – Wrapping things up